Pricing & Plans

Simple, Transparent
IT Support Pricing

No hidden fees. No surprise bills. Just reliable IT support at a predictable monthly cost — so you can plan with confidence. All pricing is in AUD and indicative based on business size and requirements.

Get an Exact Quote What’s Included

No Lock-In Contracts

Free Onboarding

100% Australian Support

from $59

per user / month

80+

Melbourne businesses

< 1hr

response SLA

15+

years local experience

Plans

Choose the Right Plan for Your Team

All plans include onboarding, monthly reporting, and access to our Melbourne-based helpdesk. Pricing ranges are indicative — contact us for an exact quote.

Essentials

$59 – $89 /user/month

Best for 1–10 staff

24/7 monitoring & alerting
Helpdesk support (phone & remote)
Patch management
Basic endpoint protection
Backup monitoring
Monthly IT health report
Advanced EDR security
Essential Eight compliance
Microsoft 365 management
Dedicated engineer

Get a Quote

Optional Extras

Bolt on additional services to any plan as your business grows.

VoIP Phone System (3CX)

Cloud-based business phone system with mobile apps, call queues, and Microsoft Teams integration.

from $15/user/mo

Email Signature Management

Centralised, consistent email signatures across your entire team with automatic updates and branding control.

from $8/user/mo

Backup as a Service

Automated, encrypted cloud backups with daily verification and fast recovery. Never lose critical business data.

from $12/mo

Cybersecurity Assessment

A comprehensive review of your security posture against the ACSC Essential Eight framework, with a clear remediation roadmap.

Price on request

Common Questions

Pricing FAQ

Is there a minimum number of users?

We work with businesses of all sizes — from sole traders to teams of 100+. There’s no hard minimum, though our managed IT plans are designed to deliver the most value for teams of 3 or more users.

Are there lock-in contracts?

No lock-in contracts. We operate on a month-to-month basis because we believe you should stay with us because we’re doing a great job — not because you’re contractually obliged to.

What’s included in onboarding?

Onboarding is free and includes a full audit of your existing infrastructure, device setup and configuration, documentation of your environment, and a handover session with your team. We typically complete onboarding within 5–10 business days.

Can I change plans later?

Absolutely. As your business grows, you can upgrade your plan at any time. We’ll review your needs together and recommend the right fit — with no penalties or re-onboarding fees.

15+ Years of Melbourne IT Support

Ready to Simplify Your IT?

Join 80+ Melbourne businesses who've upgraded their IT experience with Melbits. Book a free consultation and get a clear picture of where your technology stands — no jargon, no pressure.

Book a Free Consultation 03 9069 6788