IT Support for
Melbourne Real Estate Agencies
Real estate agencies are prime targets for business email compromise — fraudulent payment instructions intercepted from conveyancing emails cost Melbourne businesses millions annually. Melbits protects your agency's communications, property management systems, and client data.
IT Challenges Facing Real Estate Agencies
Real estate operates at the intersection of high-value financial transactions and constant digital communication — a combination that makes agencies attractive targets for cybercriminals.
Conveyancing fraud, property management platform outages, and staff turnover in an industry with high churn all create IT challenges that generic managed services don't understand.
Business Email Compromise (BEC)
Fraudsters intercept conveyancing emails and redirect settlement payments. A single successful attack can cost hundreds of thousands of dollars.
Trust Account & VPA Security
Vendor paid advertising accounts and trust accounts hold client funds — both are targets for internal fraud and external attack.
Property Management Software
PropertyMe, REST, Rex, and VaultRE must run reliably for a team that's constantly in and out of the office.
Staff Turnover & Device Mgmt
High staff turnover means devices, accounts, and data access must be managed carefully — especially when agents leave the business.
Mobile & Remote Access
Agents working from cars, open homes, and client premises need secure, reliable access to property management systems from any device.
Client Data & Privacy
Tenant background check data, rental applications, and client financial information all carry Privacy Act obligations.
IT Services for Melbourne Real Estate Agencies
From BEC protection to property management software support, every service is built around how real estate agencies actually work.
Email Security & BEC Protection
Business email compromise is the #1 financial threat to real estate agencies. We configure layered defences that protect your settlement communications.
- DMARC / DKIM / SPF setup
- Anti-impersonation policies
- Conditional Access & MFA
- Payment verification procedures
Cloud & Mobile IT
Secure, reliable access to property management systems from anywhere — office, open home, or on the road.
- Microsoft 365 for real estate
- Secure mobile device management
- VPN & remote access setup
- Cloud file management
Property Software Support
Expert support for PropertyMe, REST Professional, Rex, VaultRE, and Console — ensuring they integrate with your communications and billing.
- PropertyMe & REST Pro support
- Rex & VaultRE integration
- Console Cloud management
- Digital signature platforms
Cybersecurity & Essential Eight
ACSC Essential Eight implementation for real estate — protecting client data and meeting the increasing security requirements of cyber insurers.
- Essential Eight assessment
- Staff security awareness training
- MFA across all platforms
- Dark web monitoring
Staff & Device Management
Onboard new agents quickly and offboard departing staff securely — ensuring access to client data doesn't walk out the door.
- Intune device management
- Quick onboarding process
- Secure offboarding procedures
- BYOD security policies
Backup & Business Continuity
Property management data, lease agreements, and inspection reports must be recoverable. We ensure your data survives any incident.
- Daily automated backups
- M365 cloud backup
- Ransomware protection
- Fast recovery procedures
Property Management Platforms We Know
We support the software stack that Melbourne real estate agencies depend on — from CRM to trust accounting.
Compliance & Security for Real Estate Agencies
Real estate agencies have significant data protection obligations under the Privacy Act — tenant background checks, rental applications, and client financial information all qualify as sensitive personal data.
The Estate Agents Act and Consumer Affairs Victoria also impose obligations around record-keeping and trust account management that have IT implications your managed service provider needs to understand.
Privacy Act Compliance
Proper handling of tenant applications, background check data, and client personal information with clear breach notification procedures.
Trust Account Security
Access controls, audit trails, and monitoring for trust accounting systems that hold client funds.
BEC Fraud Prevention
Documented email security controls and payment verification procedures that protect clients and the agency from conveyancing fraud.
Cyber Insurance Requirements
MFA, email security, and backup controls that satisfy the increasing security requirements of professional indemnity insurers.
Protect Your Agency Today
One BEC attack can cost more than years of managed IT services. Book a free review and we'll show you exactly where your agency is exposed.
Trusted by Melbourne Businesses Since 2007
Melbit Services provides us with peace of mind that our computer needs are in safe and capable hands. We wouldn't recommend them more highly.
Hamun is quick to respond to any query or decision that needs to be made. Either on site or remotely, action is taken immediately and without fuss.
Absolutely fantastic service at sensible prices. Recommended without reservation.
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