IT Support for
Melbourne Conveyancers
Conveyancing firms are at extreme risk of settlement fraud and business email compromise — fraudulent payment instructions intercepted from settlement emails have cost Melbourne clients hundreds of thousands of dollars. Melbits provides specialist IT protection for conveyancers.
IT Challenges Facing Melbourne Conveyancers
Conveyancing involves the largest financial transactions most people ever make. That makes conveyancing email accounts extraordinarily valuable targets — a single compromised email thread can redirect an entire settlement payment.
Add PEXA workspace security, ARNECC compliance, and the tight deadlines of settlement day, and you have an IT environment that requires specialist knowledge and constant vigilance.
Settlement Fraud & BEC
Business email compromise redirecting settlement funds is Australia's fastest-growing financial crime. One email intercept can cost a client their entire property purchase price.
PEXA & Sympli Security
E-conveyancing platform access must be tightly controlled. Unauthorised PEXA access has enabled fraudulent lodgements and settlement manipulation.
Conveyancing Software Integration
Lextech, LEAP (conveyancing), Infotrack, and title search platforms must integrate reliably with your communications and billing.
ARNECC & PCPC Compliance
Australian Registrars' National Electronic Conveyancing Council obligations include specific requirements around system security and identity verification.
Settlement Day Reliability
IT failures on settlement day have legal and financial consequences. Your systems must be reliable exactly when the pressure is highest.
Client Data & Privacy
Property transaction data, identity verification documents, and financial information all carry significant Privacy Act obligations.
IT Services for Melbourne Conveyancing Firms
Every service we deliver is built around the unique risks and operational requirements of conveyancing — especially settlement fraud prevention.
Settlement Fraud & Email Security
Email compromise redirecting settlement funds is an existential risk. We configure the layered defences that protect your clients' funds and your professional reputation.
- DMARC / DKIM / SPF implementation
- Anti-impersonation policies
- Conditional Access & MFA
- Payment verification procedures
PEXA & Platform Security
Hardened access controls for PEXA and Sympli workspaces — including MFA, access logging, and alerts on unusual workspace activity.
- PEXA workspace access controls
- Sympli security configuration
- Privilege management
- Access audit & alerting
Conveyancing Software Support
Expert support for Lextech, LEAP Conveyancing, Infotrack, Property Exchange, and title search platforms — ensuring they run reliably when it matters.
- Lextech & LEAP Conveyancing
- InfoTrack & Tital integration
- PEXA & Sympli workspace support
- Digital signing platforms
Secure Cloud & Communications
Microsoft 365 configured for conveyancing security requirements — encrypted email, secure document sharing, and Teams governance.
- Encrypted email for settlements
- Secure document sharing
- M365 data governance
- Archiving for compliance
Backup & Recovery
Matter files, identity verification documents, and settlement records must be recoverable — tested backups with fast restore capability.
- Daily automated backups
- Matter file protection
- Offsite secure copies
- Quick restoration procedures
IT Support & Monitoring
Fast-response IT support that understands settlement timelines. We're available when your systems are most under pressure.
- 24/7 system monitoring
- Priority settlement day support
- Remote & Melbourne on-site
- Monthly IT health reporting
Conveyancing Platforms We Know
We support the software that Melbourne conveyancers run on — from e-conveyancing to title searches.
Compliance & Fraud Prevention for Conveyancers
Conveyancers are subject to ARNECC Model Participation Rules, the Privacy Act, and the Conveyancers Act 2006 (Vic). These impose specific obligations around identity verification, record keeping, and now — increasingly — cybersecurity.
The Victorian Legal Services Board and ARNECC have both issued guidance on cybersecurity for conveyancers. Melbits ensures your IT environment meets these evolving requirements.
ARNECC Model Participation Rules
E-conveyancing security requirements including identity verification, access controls, and subscriber obligations under ARNECC rules.
Conveyancers Act 2006 (Vic)
Trust account security, record-keeping obligations, and the IT controls that support compliance with Victorian conveyancing law.
Privacy Act & Identity Documents
Secure handling of client identity documents, financial records, and property transaction data under Australian Privacy Principles.
Cyber Insurance & Professional Indemnity
BEC prevention controls, MFA, and backup procedures that satisfy the increasing security requirements of PI and cyber insurers.
Protect Your Clients from Settlement Fraud
One successful BEC attack on your conveyancing firm can result in a client losing their entire settlement. Book a free review and we'll show you where you're exposed.
Frequently Asked Questions
Settlement fraud — also known as business email compromise or conveyancing fraud — occurs when attackers intercept email communications between a conveyancer and their clients or other parties, and redirect settlement funds to a fraudulent bank account. Conveyancers are high-value targets because they handle large financial transactions. Controls include email authentication (DMARC/DKIM/SPF), MFA, and strict out-of-band verification procedures for any payment instruction changes.
We support all major conveyancing platforms used by Melbourne firms, including LEAP, Sympli, InfoTrack, GlobalX, and SettleIT. We manage the IT infrastructure, workstations, and network these systems rely on, and can support PEXA integration and electronic conveyancing security requirements.
We implement DMARC, DKIM, and SPF records to prevent your domain from being impersonated, configure Microsoft Defender for Office 365 with anti-phishing and anti-spoofing policies, enforce multi-factor authentication on all email accounts, and set up alerts for suspicious login activity or email forwarding rules — a common attacker technique in BEC attacks.
PEXA requires secure, reliable internet connectivity and multi-factor authentication on PEXA accounts. We ensure your network and workstation environment meets these requirements and can assist with PEXA-related IT issues. We also monitor for any unusual activity on accounts that have access to PEXA and the financial accounts connected to it.
Act immediately. Contact your bank to attempt a recall of any fraudulent payment, report the incident to the Australian Cyber Security Centre (ACSC) via ReportCyber, notify your professional indemnity insurer, and contact your IT provider to investigate the compromise and contain it. As your IT provider, we provide immediate incident response support including account review, access revocation, and forensic investigation.
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