Common Problems

Worried About a
Cyber Attack
or Data Breach?

You're right to be concerned. Australian businesses face thousands of cyber attacks every day — and professional services firms like yours are prime targets. The good news: with the right controls in place, you can stop the vast majority of attacks before they cause damage.

ACSC Essential Eight aligned
15+ years protecting Melbourne businesses
1 in 5
SMBs hit by ransomware never reopen
$46K
Average cost of a breach for an SMB
94%
Of attacks are preventable with basic controls
$3M+
Average Privacy Act penalty for data breaches
Sound Familiar?

You're Not Alone

These are the conversations we have with Melbourne business owners every week.

We got a phishing email that looked exactly like it came from our bank. One of our staff clicked it and we had no idea until the next day.

Our accountant said we need to be compliant with the new Privacy Act but our IT guy just shrugged. I have no idea if patient records are actually secure.

I keep reading about law firms getting hit by ransomware. We have client trust account data. I genuinely worry about what happens if we get attacked.

How It Happens

The Most Common Ways Melbourne Businesses Get Breached

Understanding how attacks happen is the first step to preventing them.

01
🎈

Phishing & Business Email Compromise

Attackers send convincing emails impersonating your bank, the ATO, Microsoft, or even a colleague. One click installs malware or hands over login credentials. BEC attacks specifically target trust accounts at law firms — redirecting payments to attacker-controlled accounts.

Law firmsAccountingAll businesses
🔒

Ransomware

Ransomware encrypts every file on your network — client records, financial data, documents — and demands payment to restore access. Even if you pay, there's no guarantee you'll get your data back. Recovery without a tested backup typically takes weeks and costs tens of thousands.

Medical clinicsLaw firmsProfessional services
02
03
🔐

Compromised Credentials

Weak or reused passwords — especially on Microsoft 365 accounts — are a leading entry point. Attackers buy stolen credentials from the dark web and try them across common business services. Without multi-factor authentication, a leaked password is all they need.

Microsoft 365 usersRemote workers
💻

Unpatched Systems & Software

Every unpatched vulnerability is an open door. Attackers actively scan for businesses running outdated software — Windows, Office, browsers, plugins — and exploit known weaknesses. Most breaches exploit vulnerabilities that had patches available for months.

All businessesOlder infrastructure
04
How We Protect You

A Layered Defence Built Around Your Business

No single control stops every attack. We implement overlapping layers so that if one fails, the next one catches it.

Identity & Access

MFA across Microsoft 365, Conditional Access policies, privileged account management, and dark web monitoring for compromised credentials.

  • MFA enforced on all accounts
  • Conditional Access policies
  • Admin account separation
  • Compromised credential alerts

Endpoint Protection

Microsoft Defender for Endpoint across every device, with automated threat response, behavioural analysis, and patch management aligned to Essential Eight.

  • Microsoft Defender for Endpoint
  • Automated patch management
  • Application control
  • USB & removable media control

Email Security

Anti-phishing controls, SPF/DKIM/DMARC configuration, safe links and attachment scanning, and staff phishing simulation training.

  • Anti-phishing policies
  • SPF / DKIM / DMARC
  • Safe links & attachments
  • Phishing simulation training

Backup & Recovery

Tested, immutable backups that ransomware cannot encrypt. Daily verification, offsite and cloud copies, and a documented recovery plan.

  • Daily verified backups
  • Immutable (ransomware-proof) copies
  • Offsite & cloud redundancy
  • Documented recovery plan

24/7 Monitoring

Continuous monitoring for suspicious activity. Alerts triaged by our team — not just sent to an inbox. Threats investigated and contained before they escalate.

  • Security event monitoring
  • Anomalous behaviour detection
  • After-hours threat response
  • Monthly security reporting

Essential Eight Compliance

Current maturity assessment against the ACSC framework, remediation roadmap, and ongoing compliance monitoring with evidence for insurers and regulators.

  • Current maturity assessment
  • Remediation roadmap
  • Ongoing compliance monitoring
  • Compliance evidence reporting
Your Industry

We Know What's at Stake for Your Business

Cyber risk looks different depending on your industry. Here's what matters most for yours.

⚖️

Law Firms

Trust account fraud via BEC, client confidentiality obligations, and Law Institute of Victoria compliance requirements make law firms high-value targets with significant legal exposure.

Trust account BEC Client confidentiality LIV compliance
🩹

Medical Clinics

Patient health records are among the most valuable data on the dark web. My Health Record obligations, mandatory breach notification, and AHPRA expectations create serious regulatory risk.

Patient data protection My Health Record Mandatory notification
📈

Accounting Practices

Tax season brings a surge in targeted phishing. Client financial data, ATO portal access, and SMSF information make accounting firms attractive year-round.

ATO portal security Tax season phishing TPB obligations
💼

Professional Services

Consultants, financial advisers, and other professional services firms hold sensitive client data under ongoing obligations. A breach doesn't just cost money — it costs relationships built over years.

Client data obligations Privacy Act compliance Reputational risk
Getting Started

From Worried to Protected — Here's How It Works

No jargon, no lock-in pressure, no obligation.

01

Free security assessment

We review your Microsoft 365, endpoints, email, and backups — and identify your biggest vulnerabilities. No cost, no obligation.

02

Plain-English report

Priority risks, recommended controls, and realistic cost to address them — in language your leadership team can act on.

03

Phased implementation

Controls implemented in order of risk, around your business operations. Most critical protections in place within 30 days.

04

Ongoing protection

Continuous monitoring and monthly reports so you always know your security posture and what threats have been blocked.

No lock-in contracts

Month-to-month agreements. We earn your business every month.

Local Melbourne team

Real people, Melbourne-based, who answer when you call.

15+ years experience

Protecting Melbourne businesses since 2007. We've seen it all.

Plain-English communication

No jargon. You'll always understand what we're doing and why.

15+ Years of Melbourne IT Support

Ready to Simplify Your IT?

Join 80+ Melbourne businesses who've upgraded their IT experience with Melbits. Book a free consultation and get a clear picture of where your technology stands — no jargon, no pressure.

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No Lock-In Contracts
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