Yes, we specialise in seamless IT migrations to modern, cloud-based, or hybrid IT environments.

Yes, we use proactive monitoring tools to detect and resolve issues before they impact your business.

Yes, we implement firewalls and security protocols to protect your business network from cyber threats

Yes, we provide IT support for businesses operating across multiple locations, ensuring seamless IT management

Yes, we support various business applications, including medical (Best Practice, Z Software, Medical Director…), legal (LEAP, Smokeball..), and accounting (AO, MYOB, Reckon) and more.

Yes, we manage software licenses, updates, and patches to keep your systems secure and up to date.

We can source and supply business-grade IT hardware and software based on your needs.

Contact us immediately. We provide rapid response services to mitigate damage and recover your systems securely.

Yes, we implement MFA to add an extra layer of security to your business accounts and systems.

Yes, we provide cybersecurity training to educate employees on phishing, password security, and safe online practices.

We offer cybersecurity audits to assess risks and provide a tailored security strategy

Yes, we optimise and secure business Wi-Fi networks to ensure fast, stable, and secure connectivity.

Yes, we provide VoIP and NBN services, helping businesses transition to cost-effective and scalable communication solutions.

Yes, we assist with setup, migration, troubleshooting, and ongoing management for Microsoft 365 and Google Workspace.

Yes, we handle everything from networking, server setup, and workstations to security systems and cloud integration.

Our IT solutions are scalable. Whether you’re expanding or downsizing, we adjust your plan accordingly.

We offer both contract-based and flexible month-to-month services, depending on what suits your business best.

Yes, we work with businesses of all sizes, from startups to large enterprises.

Yes, we provide both ad-hoc support and ongoing managed IT services to fit your needs.

Yes, we ensure your IT infrastructure meets industry regulations like GDPR, and Essential Eight.

Absolutely! We assist with cloud migrations, including Microsoft 365, Google Workspace, and private cloud solutions.

We keep you informed throughout the repair process via your preferred communication method—whether it’s phone, email, or SMS. Once we diagnose the issue, we’ll provide an estimated completion time. If there are any updates, delays, or additional recommendations, we’ll notify you immediately.

Response times depend on the severity level and your service level agreement (SLA), but we aim for same-day resolutions whenever possible.

Our standard support hours are Monday to Friday, but we offer emergency support outside these hours when needed.

We provide managed IT services, helpdesk support, cybersecurity, cloud solutions, IT consulting, office relocations, and more.

Daily backups are recommended, with additional real-time backups for critical systems.

A backup stores copies of data, while a disaster recovery plan ensures business operations continue after a cyber incident.

Social engineering tricks people into revealing confidential information. Prevention includes employee training and strict verification procedures.

Yes! A password manager securely stores and auto-generates strong passwords for different account

At least annually, with additional sessions when new threats or policy updates arise.

Human error is a major cause of breaches. Training helps employees recognise and prevent threats like phishing and social engineering.

No! Paying does not guarantee file recovery and may encourage further attacks. Instead, we focus on restoring data from backups. Do you have a disaster recovery plan in place?

Signs include slow performance, unexpected pop-ups, frequent crashes, and unauthorised system changes.

Endpoint security protects individual devices (computers, phones, etc.) from cyber threats through antivirus, firewalls, and threat detection tools.

A cybersecurity audit evaluates your security posture. We recommend annual audits or whenever major IT changes occur.

Implement data encryption, access controls, regular audits, and employee training on data protection best practices.

Only if a Bring Your Own Device (BYOD) policy is in place with proper security controls like device encryption and endpoint security.

At least once a year or whenever significant changes occur in your IT infrastructure or regulatory requirements.

Yes! Small businesses are prime targets because they often have weaker security measures than larger organisations.

Immediately disconnect affected systems from the network and contact our cybersecurity team for incident response and recovery.

Signs of a breach include unusual system activity, slow performance, unexpected password resets, and unauthorised transactions.

Common threats include phishing attacks, ransomware, data breaches, insider threats, and zero-day exploits.

Cybersecurity protects your business from data breaches, financial loss, and reputational damage caused by cyber threats.

We provide scalable IT solutions that enhance productivity, security, and efficiency as your business expands.

Managed IT services provide ongoing monitoring, support, and maintenance, whereas ad-hoc support is a one-time service when needed.

With proactive IT management, system monitoring, and fast response times, we minimise downtime and disruptions.