Privacy Policy

1. Introduction

Melbits (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit melbits.com.au. We comply with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) to ensure the proper handling of your data.

By using our website, you agree to the terms outlined in this Privacy Policy.

2. Information We Collect

We may collect the following types of personal and technical information:

a) Personal Information

  • Name
  • Contact details (email, phone number, address)
  • Payment details (when applicable)
  • Any information voluntarily submitted via contact forms, email, or other communications

b) Technical and Usage Data

  • Internet Protocol (IP) address
  • Browser type and version
  • Internet Service Provider (ISP)
  • Date and time of access
  • Referring and exit pages
  • Click data and browsing behavior

This data is used for website analytics, security monitoring, and service improvements.

3. How We Collect Your Information

We collect information in several ways, including:

  • Directly from you (e.g., when you submit forms, emails, or other inquiries).
  • Automatically through cookies and tracking technologies when you browse our website.
  • From third-party service providers (e.g., analytics tools like Google Analytics).

You can manage cookies via your browser settings.

4. Use of Your Information

We may use your personal information for the following purposes:

  • To provide, improve, and personalise our services
  • To respond to your inquiries or support requests
  • To monitor and enhance website security
  • To analyse website traffic and user behaviour
  • To comply with legal obligations

5. Third-Party Services and Advertisers

We may use third-party advertising and analytics tools that collect certain information through cookies, JavaScript, and web beacons. These tools help us measure website performance.

To manage cookies, you can adjust your browser settings.

6. Third-Party Links and Policies

Our website may contain links to external websites. This Privacy Policy applies only to Melbits and not to third-party websites. We encourage you to read their privacy policies before sharing any personal information.

7. Children’s Privacy

We are committed to protecting children’s privacy online. Our website is not intended for individuals under 13 years of age, and we do not knowingly collect personal information from children.

If you believe a child has provided personal information on our website, please contact us, and we will remove it promptly.

8. Data Retention & Security

We take appropriate security measures to protect your personal data. However, no method of transmission over the internet is 100% secure.

We retain your information only as long as necessary for business and legal purposes.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

Last updated: 16/02/2025

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

📧 Email: info@melbits.com.au

Privacy Policy