Another account from your organization is already signed in
If you just finish Tenant to Tenant mailbox migration, you probably will run into issues with outlook reconfiguring the mailbox in outlook. Here are some a few solutions that will help in fixing the problem. Basically, the idea is to delete the previous login and outlook identities so that you can add the email again in outlook.
Solution 1 – Clear all outlook identities in windows registry .
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\x.0\Common\Identity\Identities\
Delete identities.
Solution 2 – Configure subkey in the registry
HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Outlook\Autodiscover DWORD: ExcludeLastKnownGoodUrl Value: 1
Solution 3 – Clear all credentials
1. Click the START button and type CREDENTIAL MANAGER then click on it 2. Click the WINDOWS CREDENTIALS TAB 3. Expand every item one by one and select REMOVE
Solution 4 – Delete License data
%localappdata%\Microsoft\Office\16.0\Licensing\
Solution 5 – Override ADAL WAM
Run the following command in command prompt
REG ADD HKCU\Software\Microsoft\Office\16.0\Common\Identity /v EnableADAL /t REG_DWORD /d 00000000 /f REG ADD HKCU\Software\Microsoft\Office\16.0\Common\Identity /v DisableADALatopWAMOverride /t REG_DWORD /d 00000001 /f
Total 1 Votes
1
0